Job description for this position

Responsible for providing quality sales and customer support services through inbound and outbound calls, live chat and emails on the basis of provided guidelines.

Nature of Work

Axact is one of the global leaders in International Communication. The Sales and Support is a department that works internationally 24/7 on Inbound and Outbound Sales & Support calls, emails and live chat. In order to expand its global outreach, Axact is looking forward to working with some of the finest individuals with excellent communication and selling skills – individuals who have desire to learn, develop, excel and achieve the highest standards. Working on strict deadlines, the individuals must be target oriented and highly motivated and have a flair for accepting challenges. If you have these qualities, you will surely be a part of the vibrant team.

Suitable Profile for this Program

Preferably graduate. O & A level educational background preferred

Experience in handling international clients via telephone, email and live chat

Candidates with foreign education and experience are also encouraged to apply

Must be available to work in all shifts (Morning, Evening & Night)

Skills required for this position

Excellent selling skills with proven track record of B2B and B2C sales

Excellent verbal communication and comprehension

Neutral or non-inflicted American or British accent

Basic computer, Internet search and written *communication skills

Skills Required:

Employees at Axact are offered more than just monetary benefits, they are provided with financial security , health-care coverage as well as ultra- modern facilities and growth.

Cash Package

The details of your total monthly cash package are as follows

Total Cash Package per Month (salary + cash benefits) Rs. 31,855/- to Rs. 60,294/-

Monthly Bonus

We have a lucrative monthly bonus scheme for our sales force.

Monthly Bonus Rs. 7,500/- to unlimited

Consolidated Package

Consolidated Package including bonus Rs. 39,355/- to 67,794/-

Benefits Package

Transport

We provide free pick and drop facility to all the Axactians in our modern, comfortable, air conditioned Axact vans where a daily newspaper awaits you every morning! No matter what shift you are in we are there to facilitate your commuting needs.

Health-care Benefits

We provide complete medical coverage not just for you but your spouse, kids and parents as well. Should you need any diagnostics, treatment or post medical care, Axact will be there for you.

Financial Support Plan

We offer a comprehensive financial support plan, in case of any mishap to you; your dependents are entitled to fixed monthly financial support amounting to 80% of your gross salary. Leave Entitlement

We offer you a very flexible leave policy encompassing 34 leaves for all possible occasions including leaves for education, marriage, hajj, casual and rest and relaxation etc.

Lifestyle Package

At Axact, we offer a lifestyle with a fine balance of work and leisure and the recreational benefits offered are simply endless. We offer a number of exciting facilities such as modern salon, spacious cafeteria, movie theater, indoor games, hut facility, Yacht, Dreamworld club and many more. This was just a gist of the enviable lifestyle at Axact, please read details on subsequent pages as there are lots more to be explored.

Career Development and Growth

At Axact, you will get the best people to work with. Our working environment which is very conducive to learning and development provides you with outstanding opportunities through participation in various orientation sessions and meetings, projects, events and transparent performance management etc. On top of it, the career opportunities are endless and rewarding. You can climb the career ladder with a well defined career path at your own pace.